Endpoint Management Specialist

Your responsibilities

You will join our Client Operations team, and your work will be placed during normal business hours from Monday to Friday. There are no on-call duties and no night or weekend shifts, and we can provide you with an option to work from home. You can also expect to be involved and help on different projects.

Your tasks will include:

• Participation in the daily operations of incident, service and change request management in various environments, advanced problem troubleshooting
• Participation in projects and service development
• Application packaging and deployment
• MEM/MEMCM and related technologies (Server OS, database, additional tools) maintenance
• Managing client solutions using GPO or MEM Device Configuration Policies
• Setting up MEM Compliance Policies
• Managing MEM Conditional Access
• Working closely with cross-functional teams across the organization
• Automatization and optimization of processes
• Creating documentation for service operations

Your qualification and experience:

• Experience and good orientation in Microsoft Cloud technologies
• 5+ years of knowledge of Microsoft Endpoint Manager (Intune)
• Additional knowledge of these technologies is welcomed: Windows Server 2008/12/16, management of Windows 10/11, Apps 365, SQL Server Reporting, PowerShell, MS Azure
• Good knowledge of Microsoft Configuration Manager
• Fluent English both spoken and written
• Experience with supporting Apple environment in device management sector is more than welcomed

As a desktop management professional who has worked with Microsoft’s device management tools, you have also knowledge/experience with:

• Creation of packages/applications, programs/deployment types, collections and advertisements/deployments
• Operating system deployment via MEMCM, Autopilot
• Image creation and customization
• OS/MS Office/Software Updates management
• Advanced troubleshooting (ability to effectively work with SCCM logs, etc.)
• Configuration Baselines
• MS Defender ATP

Employee benefits

• Up to 6 weeks of paid time off per year
• 5 sick days per year
• Flexible working hours
• Possibility to work from home
• Flexible cafeteria account for leisure (18,000 CZK per year) allowing you to use points for MultiSport, public transport tickets, or contribute to your pension savings
• Meal vouchers in the amount of 200 CZK per workday (Aeven covers 55%)
• Referral bonus (20,000 – 60,000 CZK)
• Free snacks on Mondays and monthly get-togethers
• Free fruits and vegetables every day
• Height-adjustable tables
• Co-working offices in Ostrava and Brno
• Czech language lessons
• Annual flu vaccination for free